Denny Kemp Salon|Spa is currently seeking an experienced Front Desk Coordinator to join our team!
A refuge for good looks and healthy pampering. Modern art, but a comfortable setting. A hip vibe and friendly service. New ideas, yet consistent results. At the juxtaposition of these seemingly contradictory qualities is a salon-spa like no other. Welcome to Denny Kemp Salon and Spa. – See more at: http://dennykempsalon.com
Front desk coordinators are the heartbeat of the salon at Denny Kemp. They are responsible for providing top notch customer service while keeping the staff on track and all manners of operations running smoothly and up to the high standards that our clientele expect.
We are hiring for a part time position with the following hours: Wednesday and Friday: 4:00pm – Close, Saturday: 10:00am – Close.
Providing positive interactions with our clients in a friendly and courteous manner.
Fulfilling client inquiries by utilizing in-depth knowledge of services and retail offered in-salon.
Performing concierge duties to promote the ultimate client services experience and “one-stop shopping” such as: assisting clients with beverages, garments, suitable technician suggestion(s), retail selection, and more.
Resolving sensitive client situations on an individual basis through phone calls, emails, and personal interactions.
Processing, investigating and resolving all ticket issues, including, but not limited to, promotional vouchers, gift certificates and complimentary tickets.
Present and reinforce a professional appearance and maintain Denny Kemp Salon and Spa’s behavior and dress code standards at all times.
Maintaining a clean and orderly work environment.
Performing any and all other duties as assigned by the Salon Director.
You may be asked to assist in a variety of projects such as inventory and purchasing, social media support, and simple website maintenance.
This is a small, privately owned salon so we welcome innovative and creative minds. Strong work ethic, proper phone etiquette, the ability to multi-task and a pleasant disposition are must haves. We also appreciate artistic, quirky and fun personalities.
High School Diploma
1+ year experience in a similar role